Skylab Website Management

It means we’re taking care of the “tough stuff” so you can focus on running your business and directing your marketing team. Our support team will handle updates, malware protection, all the technical stuff so that you don’t ever have to worry about it.

And that means you save time with our Unlimited Small Updates, so you never have to log in to make a change to your website. Because what small business owner has time for that?

Check out more about our SKYLAB service plans for all the details.

We’re on top of it. Typically those small jobs (anything content or light development that would take our team about 30 minutes or less) are ready for you in one business day, 8 workday hours or less.

If you want us to host your site (which you definitely should, it’s about a zillion times faster-loading for your customers than budget hosting on sites that rhyme with “Slow-Saddy”), we’ll make sure you’re backed up daily.

If you want to keep your current hosting but just have us manage your site for you (totally your deal, and you’ll just have to take our word that you’re missing out), we typically do a backup every week or so to reduce strain on weaker servers.

No way! Our most popular plan, SkyEssentials, is designed to get you 2 updates per month at no additional cost. And if you’re a frequent updater or just like to keep your options open, check out SkyGrowth, where there’s no limit on the number of small updates you can request from our team!

The entry-level plan, SkyStarter, is ideal for businesses who don’t use their sites for marketing much, and doesn’t include any free updates, so you would have an hourly update fee for updates on this level. But hey that’s ok. If you start there and find you love using our service, you can always upgrade!

We’ll always quote out larger changes that don’t qualify for the free small jobs (new page designs, developing new features, etc) so you know what it’ll take to complete an update, too.

All the plan details can be found here. Check it out!

Ugh, that’s a scary thought.

The good news is, the tools we use make WordPress super secure. The only time we’ve seen a major hack was when a customer disabled their strong password protection and set their username to be the same as their password. That’s a big no-no. You’re asking for a bot to hack your site in minutes doing something like that.

(And in case you’re wondering, yes we fixed it, and yes, he’s still a client of ours.)

In the really unlikely event you get hacked on our service, sites we built are covered under your warranty. And, exhale. 🙂

If someone else built your site, we can use a backup to restore it to the most recent clean version of the site. Then, we’ll investigate the hack, determine where the vulnerabilities were, and come up with a plan to fix the site so it doesn’t happen again.